Client FAQs
WHO ARE YOU?
*Who Is Dr. Wrigley?
I’m Dr. Jay Wrigley, a practicing Functional Medicine doctor for 26+ years. I first got my bachelor’s degree from Taylor University, then went to UNC-Chapel Hill for my master's in Biochemistry; graduated from The National College of Naturopathic Medicine in Portland, Oregon; and completed my post-doctorate Functional Medicine and Clinical Nutrition training in Boulder, Colorado. I operated my clinic, The Art of Living Center, in Charlotte, North, Carolina, before shifting to online consultations which I now conduct globally through Zoom. I’m passionate about using my extensive experience to enhance the health and happiness of those I work with by successfully remedying health conditions that have been unsuccessfully treated by drugs, surgery, or other therapies.
*Who Is Heidi Porter?
I’m Heidi Porter, Texas-born and southern-braised, I got my bachelor’s degree from Lubbock Christian University in the early 2000’s and then went on to get my MBA from Sul Ross University. I’ve spent 15 years working with various corporations across multiple industries on how to structure their internal systems and procedures to set them up for success; now I use that same knowledge to help individuals reimagine the structures, systems, and support in their own life to help them most efficiently reach their goals.
WHAT'S THE PROCESS?
*Where Do I Start?
We have a range of consultation options - from a Supplement Review to a full Hormonal Health and Weight Loss package, so a great place to start is by browsing your options on the "Consult" page. You can also book a free Discovery Call, which is your opportunity to meet Dr. Wrigley face-to-face and determine which consultation is the best fit for you. When you book a consultation, he’ll review your health history in detail and then create a customized personal protocol to help shift your diet, supplementation, and exercise habits toward healing and strengthening your body.
*How Much Does It Cost?
Check out our "Consult" page for pricing. Please note that the costs of lab work (which is not required, but should you choose to get testing done) and recommended supplementation are not included in the cost of any consultation/ package. We accept payment via credit card or PayPal, and our payment system accepts most but not all HSA cards. We can provide a receipt and Certificate of Medical Necessity if required for reimbursement.
THE NATURAL PHARMACY
*What’s The Natural Pharmacy?
Dr. Wrigley’s Natural Pharmacy is where you can access the pharmaceutical-grade supplements he personally recommends. We use FullScript, an online platform that connects top product manufacturers to licensed practitioners and their patients because we’re confident in their ability to provide you the highest quality supplements while safely storing and efficiently delivering them right to your door.
*Why Do I Have To Enter My E-mail Into FullScript?
FullScript needs you to register an account with them in order for them to stay HIPAA compliant – simply enter your e-mail, which will be your username, and create a password to have full access to the pharmacy.
*What’s The Difference Between A Catalog, A Prescription, And A Protocol?
The catalog is a collection of Dr. Wrigley’s hand-selected “favorites,” which allows you to browse his recommended brands for a variety of supplements. A prescription is patient-specific; when you book a consultation with Dr. Wrigley, you’ll receive your customized prescription from him through FullScript after the fact. And the protocols are groups of supplements that Dr. Wrigley has paired to treat a range of common hormonal issues.
*Can I Set Up Autoshipping?
Yes! If you’re on one of Dr. Wrigley’s prescriptions/ protocols, you’ll likely use those targeted supplements for 3-6 months – to make it a little easier on yourself, you can set up Autoship for those products by placing your first order and then navigating to “Autoship” in the left-hand menu.
*What If I Live Outside The U.S.?
FullScript does not ship internationally; however, you can use a third-party shipping service to help fulfill your orders (we like MyUS.com). They will provide you with a U.S. address, receive the products from FullScript there, and then ship them to you independently. Quick note – when paying in FullScript with an international credit card, you need to use that U.S. address as BOTH your shipping and billing address for it to process.
And if you have any other questions, you can reach us directly at doctorjaywrigley@gmail.com.